# FAQ

> Find answers about SkyeBrowse drone mapping software, features, compatibility, pricing, and support for 2D and 3D modeling.

Source: https://www.skyebrowse.com/faq

# Getting Started

Get your account up and running in just few easy steps

What is the easiest way to start SkyeBrowse?

What is your fulfillment policy?

Why does SkyeBrowse use video instead of pictures? Can I upload pictures?

What browsers work best with SkyeBrowse?

Isn't SkyeBrowse just extracting frames from videos and using photogrammetry?

How large are the videos?

How long does it take to upload a video?

Do you offer training?

Where is SkyeBrowse based?

Can we edit the models?

Is it really that easy?

What is the difference between SkyeBrowse and WideBrowse?

When should I fly SkyeBrowse vs WideBrowse?

How long is a SkyeBrowse flight?

How long is a WideBrowse flight?

How do I know where my drone will fly? I don't trust automated flight paths.

How does SkyeBrowse compare to Pix4D?

How does SkyeBrowse compare with Pix4D React?

How do I set camera settings and % overlap?

How can you prove the accuracy?

How can I annotate a measurement?

How can I share the model with other people?

How can I view more details about the model?

Are there any hardware/smartphone requirements besides the drone itself?

What file types are the exported models?

Does the drone fly autonomously or does it have to be controlled throughout the flight?

Is obstacle avoidance turned on when flying SkyeBrowse?

What is the level of accuracy of the models?

Are the licenses only available on annual basis or is there a multi-year license option as well?

Do you give a discount for multiple users?

My thermal videos are grainy. What happened?

Why is only my thermal model processed and not my RGB?

Can a person use SkyeBrowse over different devices with a single license?

Can I work on a model and share with a colleague to continue my work on a single license?

Is SkyeBrowse only limited to First Responders and LEOs?

How can I control the view of the model once its processed? How can I zoom in/out and look at it from different angles?

Is there a way to capture images while recording through SkyeBrowse?

How can I export images of the 3D model with annotations?

Does SkyeBrowse work with Autel Evo?

How do you ensure CJIS compliance and chain of custody?

Where are your servers located?

Have SkyeBrowse models been used in the court?

What is the ideal height to fly SkyeBrowse?

Can I view SkyeBrowse models on mobile devices?

Can SkyeBrowse models be added into ESRI environments?

Can I merge multiple models together?

How does SkyeBrowse work at night?

How many departments near me are flying SkyeBrowse?

How do I map out buildings?

Why can't you support certain DJI drones?

Can you process the model locally?

What’s the difference between relative accuracy and absolute accuracy, and do you support GCPs?

I get the error “Potree Encountered An Error.” What do I do?
